I have updated the invoice business verification as requested at the end of Jan and had confirmation from myob that it was successful however I can not send invoices and says at the top of the invoice page " Your business verification is incomplete, and invoice share functionality has been restricted" I have many invoices to email out today and its very frustrating. Is anyone else having this issue?
Regards
Stacy
I am also having similar issues. I don't want to use online invoicing and I don't understand why they need all this information just to allow us to email invoices directly from MYOB. Very frustrating
Thankyou Earl, however I still haven't received an email since I put in the request a day ago. I did complete this in Jan and had an email saying everything was ok.
Hi Sujeev,
Looking at your account, we can see that it was completed yesterday. We've made some changes on the backend, so you shouldn't be having this issue anymore. For StacySF , our support team is already working on it, and you'll be receiving an email to submit some of the required documentation.
I hope this helps!
Regards,
Earl
I hope it get solved soon. Ive sent a support request but still nothing.
Same here...and when I contacted through phone, I was told my waiting period to talk to the concerned team will be 200 minutes..How some one can hold the phone for 3 and half hours?
