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Hi, I'm having this problem too. I've looked in My.MYOB and can't see where to remove the beneficial owners (board members who have left)The change of details form doesn't capture what I need either. We are a NPO. I contacted support over a week ago without a reply yet and the business upgrade expires in 1 day.
Any help is appreciated
THanks
Hi,
I spoke to someone at Financial Services. It was suggested I add my details (email and contact number) since I'm listed as the owner, to the beneficial owners that should not be there. I also had to add myself and any relevant executives, in order for us to complete the verification process. I was told to wait for MYOB to contact me if the verification process wasn't successful.
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