Unable to remove QR Code
I am writing about the new QR code on the invoice. I was able to get information that it cannot be removed unless you change the client to no online payments. As my invoices need a hard copy to clie...
Forum Discussion
Hi all,
I want to acknowledge the frustration this recent feature change has caused.
This change was released as part of the new payment schedule functionality so payment schedules would appear on printed invoices. It’s clear this has had a significant impact on your workflows, and that the current workarounds, as well as waiting until July for a fix, aren’t good enough.
We’ve shared your feedback with our product teams, and they’ve decided to roll back this part of the release.
Here’s what that means:
- From next Tuesday afternoon, invoices printed from AccountRight desktop will no longer include the “How to Pay” page. If you’re using payment schedules, they won’t appear on invoices printed through this flow, but they will still appear as expected everywhere else (ie. if you preview invoices, print through the browser, export as a PDF, etc.). You will need to make sure your software has updated to the latest version.
- In July, we’ll reintroduce this section, which includes both payment schedules and “How to Pay”, as a configurable print setting under the Preferences tab in AccountRight, so you can turn it on or off as needed.
- From September, we plan to further enhance the experience so you can print payment schedules without the “How to Pay” information.
We’re listening to your feedback, and we really appreciate the time you’ve taken to raise this on the community forum.
