Upgrade 19 March 2026
Morning everyone Wondering how everyone is feeling about the log in now after the upgrade this morning? As a desktop user only, I'm far from impressed. It was so simple to log in to my desktop ico...
Forum Discussion
Hello All,
Thank you for the feedback and comments here, SSO was in Beta since February, its now available and was annouced here, I am copying it here as it helps to clarify how Single Sign On works:
Sign-in improvements: AccountRight Single Sign-On
Access AccountRight desktop and web seamlessly – sign in once, work everywhere. No more re-entering credentials when switching between platforms.
When you sign in to an online company file, AccountRight will open the MYOB sign-in page in your default web browser. Enter your email and password as you normally would. Once signed in, your company file will open in AccountRight desktop – and then you'll be able to switch beetween desktop and browser (and vice versa) without having to keep signing in.
Key features
Streamlined authentication
- Email addresses auto-fill on the sign-in screen
- Password managers are now supported for faster access
- Session persistence across desktop and web (until timeout)
- Supported browsers: Chrome, Firefox, and Edge
- Available for online files only – your file must be online to use this feature
Seamless transitions
- Deep links enable smooth navigation between desktop and browser
- Automatic authentication when moving between platforms
Enhanced security
- Modern single sign-on technology provides enterprise-grade protection
- Secure browser-based authentication
Other things to note
- Inactivity timeouts apply to browser sessions – you'll be signed out after 30 minutes of inactivity
- You can still log in to multiple files if you're logged in as the same user. However, you cannot open multiple files under different logged-in users on the same computer
Hi brunob
We have two sales products that we use in the field to take orders - Pepperi & Beetsales. These are now not able to sync with MYOB as the scope has changed apparently with this update?
Scope has changed from "CompanyFile" to "CompanyFile offline_access".
How can this be rectified as a matter of urgency please? I am unable to get orders.
Hi Edwina,
Would be great if you can raise this with our support team to make sure its tracked properly. Can I double check if you have changedd anything in your API calls lately?Hi brunob,
I had raised a ticket with the Support team this morning and have not heard anything back yet. I have also not received any sales since Friday.
I don't know what an API call is - how do you check it?
