Hi AmandaMYOB , thanks for your reply.
I would like to follow up, as I still have not received email confirmation that the incorrect billing has been removed.
Could you please confirm that the outstanding/incorrect charges have been cancelled and fully terminate my MYOB account? I do not wish to receive any further billing or charges from MYOB.
Please provide written confirmation in email once this has been completed.
Thank you.
Hey KokSeng
An email was sent to you on the 21st of April confirming your subscription is no longer active. I've escalated the billing charges you mentioned in your post to the billing team to resolve accordingly - you can disregard the invoices received between now and when your subscription was cancelled.
