That does not work either. My employee's sick leave balance is still nil (see screenshot below), even after adding 10 days in the Opening balance (days) box.
Remember, his sick leave was supposed to rollover on the 21/8/2024 but it didn't.
I think this was down to the fact, that when I set him up, I had not entered in his 20 Max days to accrue. I have updated that now.
Sai suggested I do this: "You may try running a pay run and use the "Adjust Leave" function within the pay run to update the sick leave balance manually. After processing, check if the balance reflects correctly."
But that 'Adjust Leave' option does NOT EXIST.
Is there someone that I can actually talk to? This is getting beyond frustrating having to use this community forum as a way to find answers.
I need to know how to correctly adjust his sick leave, so he has 10 Available balance (days) sick leave available as of now.
