Forum Discussion

cathy01's avatar
cathy01
9 days ago

Myob Payroll

I am trying to create a new employee, I have terminated a previous one to bring back to 3 employees. When i go to add another employee, I put in namer ect on first page and go next and it prefills ...
add employee
Payroll
Prefilling error
  • Doreen_P's avatar
    Doreen_P
    8 days ago

    Hi there cathy01,

     

    You can check for any duplicate employee records and visit each employee card file that has been terminated. This will help you identify if there are any duplicates. Also, if you continue to experience issues with the system pre-filling details, try manually entering the new employee's details without using any autofill.

     

    Cheers,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
8 days ago

Hi there cathy01,

 

You can check for any duplicate employee records and visit each employee card file that has been terminated. This will help you identify if there are any duplicates. Also, if you continue to experience issues with the system pre-filling details, try manually entering the new employee's details without using any autofill.

 

Cheers,

Doreen

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