Payroll Register & Summary not matching

Question

I am having issues finalizing the Yearly STP. After investigating the errors, it narrowed down to the gross payment.

Both my summary of payroll activity report and payroll register report aligned. However, when I checked against the YTD verification report there is a discrepancy of $9,615.38 shown in 1 employees gross payment.

I have checked all his pay categories and couldn’t find any errors. Upon checking his pay run, I found that the sum of 2 of his gross payments and 1 of his Public holiday payments equals $9,615.38.

i have done many times of send update events I still have the same issue. i wish someone could help.

wifey18173 · Answer

Hi Doreeni am really struggling with my STP and my MYOB figures&nbsp;is there any chance I could message you directly with my problem as it is very hard to explain and everyone probably current want to hear how bad I am at this&nbsp;cheers&nbsp;Michelle

doreen_p · Answer

Hi rachelz76
&nbsp;
It sounds like you're working through some payroll details. To make sure everything lines up correctly, check the ATO reporting category for each payroll category used in your processed pay runs. If any changes were made, remember to send an update event. Also, keep an eye out if the employee is linked to a pay item or if their pay categories are exempted from PAYG. These factors can affect your reporting accuracy. If you need a hand with any of this, just feel free to post again!
&nbsp;
Best regards,
Doreen

maggie_sellen · Answer

I have same issue. I have tracked to a particular payrun and person. Category used are all common with other employees and are reporting to ATO STP before and&nbsp; after as expected.&nbsp;

rachelz76 · Answer

Thanks. after I changed the pay categories and updated event again, all matched now.

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