Forum Discussion

TEP's avatar
TEP
Member
1 year ago

Payroll Reporting

Hi guys,   I have terminated an employee and cant notify ATO as the Payroll Reporting/Single Touch Payroll buttons do nothing but leave me on the home page, anyone else having issues or am I doing ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi there TEP,

 

I've replicated the issue you're experiencing with terminating an employee and notifying the ATO, and everything is working fine. You can use a different browser or device to see if the issue persists. If you're using AccountRight, clearing the cache can often resolve unexpected issues. Make sure to reach out to our support team directly for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Best regards,

Doreen

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