STP not matching for EOFY
Morning, 2 of my employees EOFY YTD Verification Reports don't match the Gross payments that they have been paid. The last reported STP for them (2 pay runs back) shows the correct amounts (as show...
Forum Discussion
Hi kathNQE,
Thanks for your post, and welcome to the community forum! I truly appreciate you in sending the screenshots. The payroll report may not match the STP report if their payroll activity and payroll register reports don't match. These reports retrieve information from different places within the company file:
- The Payroll Activity report pulls data from the pay runs processed within the company file
- The Payroll Register report pulls data from the employees' card histories
Any differences in the report figures mean the card pay history has been altered for the affected employee(s). You will need to expand the reports to get detailed versions to check each pay item and identify any differences.
If they do match, make sure you have done an Update Event (or zero dollar pay) and see the next section for more things to check.
If they don't match, then the Pay History on the employee's card needs to be fixed.
If the AccountRight figures are not correct you need to fix any errors through Process payroll. Once these YTD amounts are correct you can process $0 pay to update STP. Recording a general journal will only post amounts to the payroll accounts, the employee Pay history is not impacted so the payroll and STP reports won't be corrected.
Alternatively, you may check this thread, as it has detailed information on your issue.
Feel free to write a post if you need further assistance.
Cheers,
Jem
Afternoon,
The issue isn't that the reports don't match, the issue is that the Final STP amount is incorrect. All amounts on the employees cards are correct. All amounts on the reports are correct. The amount in the EOFY finalisation page is incorrect for the 2 employees.
How can this be fixed?
Thanks
Kath
