Forum Discussion

JessMYOB2526's avatar
13 days ago
Solved

Trying to finalise EOFY

Hi,

 

I'm trying to finalise EOFY and my payroll reports are correct, terminations reported, and all accepted status by ATO. However, the YTD verification Report does not match my payroll report. The missing amounts belong to two recent terminated employees. Their termination pay shows accepted status by ATO so not sure why that data has not come into the YTD verification report. Is anyone else having this issue or had this issue in the past. Any solutions? Thanks

  • Have you tried sending an "Update Event" - this is the first thing I would try as it "normally" fixes most things.

     

    I have noticed with some terminations they don't show up in the Gross Wages part of the report and are further down

3 Replies

  • Marlyse's avatar
    Marlyse
    Trusted Cover User
    13 days ago

    Have you tried sending an "Update Event" - this is the first thing I would try as it "normally" fixes most things.

     

    I have noticed with some terminations they don't show up in the Gross Wages part of the report and are further down

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    8 days ago

    Hi JessMYOB2526,

     

    Hopefully the update event works like Marlyse suggested, and thanks Marlyse for sharing your solution.

     

    Make sure you undo the termination and change the employee back to active before you send the update event. Once your reports are matching again, you can re-terminate the employee.

     

    Cheers,

    Princess

  • Thank you for your help. The update event came up with an error, however when I tried the next day, it worked.