Forum Discussion

wenwen1's avatar
wenwen1
4 months ago

Unable to pay Superannuation

Hello members,   Was trying to pay super today and error showing on one of the employee has error message saying that the ABN for this Super Fund is invalid. However there's 4 weeks of super paymen...
Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi wenwen1 ,

Thanks for the screenshot. If it's the same, I recommend checking the card file for this employee. Verify that all details, including the super fund information and ABN, are correct.

Feel free to post again, we're happy to help!

Regards,
Earl

  • wenwen1's avatar
    wenwen1
    4 months ago

    Hi Mark

     

    Thank you for the respond. If the card file is wrong, wont that impact every week's super pay?

     

    Thank you.

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