4077 Error
Can someone at MYOB please help me? My support case (#03193103) has been open for 9 days and I've heard nothing.
It's a 4077 error that, from what I believe, can't be solved on my end. I'm trying to import new prices for all my products.
Forum Discussion
3 Replies
Hi eZRYM,
Sorry for the long wait on this.
This 4077 error is a known issue, and the fix depends on how the file is set up.
You’ve already got case 03193103 open, so that’s the right path for the team to get this sorted.
Support wait times are a bit longer than usual at the moment due to the number of requests coming in, and we appreciate your patience while the team works through these cases.
Regards,
GenreveHi Genreve,
It's been 30 days now with no action. I can't believe a company would take this long to respond to a support ticket.
Hi eZRYM,
I understand how frustrating it is to wait 30 days without an update on your case.
I’ve followed up on your case with the team handling it. They'll provide an update through email as soon as possible.
Thanks for your patience while our support team works through this.
Regards,
Genreve
