Forum Discussion

Thierry888's avatar
Thierry888
Experienced User
2 years ago

AccountRight Application Error Report

Hi    While entering sales data, I am frequently receiveing an error about something's gone wrong and accountright needs to close. This is not a one-offs anymore.    I am hoping someone can direc...
Thierry888's avatar
Thierry888
Experienced User
2 years ago

Hi Genreve_S 

 

No, it's not the roof of the problem.

 

We have a server version, not on cloud. also same issue. 

 

Just wondering why we keep getting increase in the month fees, when there is an issue with the software?? 

Can you please get accounts team to get in touch with me. or simply a discount instead of an increase in fees??

 

Thanks

Thierry

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Thierry888, 

 

Thanks for the response. 

 

To delve deeper into this, could you please specify the exact location where your file is saved? Additionally, could you provide an updated diagnostic log? This will help us determine if the steps you've taken have resulted in any changes within the log.

 

We eagerly await your reply.

 

Thanks,
Genreve

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