Forum Discussion

AndrewStephen's avatar
AndrewStephen
Valued Cover User
3 years ago

AccountRight Invoice Printing is so so slow

Ever since the last update the printing of invoices has been so so so slow On average its taking 30 seconds and can take over a minutes in cases. So much time is being wasted waiting for the invo...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello AndrewStephen 

 

There are some things that you are able to do to increase the speed and performance of your software. I suggest clearing the AccountRight cache to begin with. Please close AccountRight and do the following:

  1. Hold down the <Windows Key> and press the letter <R>
  2. In the box that appears, type in: %localappdata%
  3. Press <Enter>

Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder.



I have also attached a Help Article on speed and performance to go through to see if any of this helps improve the issue. 

 

Please let me know how this goes.

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