Forum Discussion

kellyd1's avatar
kellyd1
Member
4 years ago
Solved

Administrator read only

I am an administrator and have full access to all features in Accountright. Suddenly today, the arrows have changed to grey instead of blue and I seem to have "read only" access. I have checked user ...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi kellyd1 


    Welcome to the Community Forum!

     

    There are a few reasons which can lock the transactions as read-only:

     

    • Is there a lock period on the file? ( Setup>>Preferences>>Security), if yes, remove the lock period and check if you can then edit the transactions.
    • Is "Transactions cant be changed. They must be reversed" ticked under Setup>>Preferneces>>Security? This can also lock the transactions. 

    Let me know if it's none of those cases and if other users in the file are experiencing the same problem.

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi kellyd1 


Welcome to the Community Forum!

 

There are a few reasons which can lock the transactions as read-only:

 

  • Is there a lock period on the file? ( Setup>>Preferences>>Security), if yes, remove the lock period and check if you can then edit the transactions.
  • Is "Transactions cant be changed. They must be reversed" ticked under Setup>>Preferneces>>Security? This can also lock the transactions. 

Let me know if it's none of those cases and if other users in the file are experiencing the same problem.

  • kellyd1's avatar
    kellyd1
    Member
    4 years ago

    Thank you.

    Yes,  "Transactions cant be changed. They must be reversed" ticked under Setup>>Preferneces>>Security? was ticked. I unticked it and everything worked as normal.

    Thank you for your reply.

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