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Kim_MISC's avatar
Kim_MISC
Experienced User
4 years ago

Allocation error in bank feeds

When I try to allocate a bank feed to an order in AccountRight, I get an error message saying    'you must specify an allocation account'.   To match orders, I have to go to the sales screen and ...
  • Julie_A_C's avatar
    4 years ago

    Hi Kim_MISC 

     

    I don't think it is a MYOB error, i think you have not set up your linked accounts correctly to be able to receive a deposit on an order.

     

    Up top under set up, go to linked accounts>sales and tick I track deposits collected from customers.  If you haven't already created a liability account for it then you would do that now and it will be gst code not reportable.

     

    Then you should be able to allocate your deposits received on orders.

     

    When the order is fulfilled and converted to an invoice, MYOB will automatically do an entry inthe background to transfer the money from the liability account Deposits on orders.