Forum Discussion
Melisa_D
Former Staff
Hi serinat1,
Thanks for your post and sorry to see that no one has replied to you yet. Are you still experiencing this error ? If you are please let me know.
serinat1
2 years agoContributing Cover User
yes, i gave up sending remittances. I have to print via pdf for this to work.
- Melisa_D2 years agoFormer Staff
Hi serinat1,
Sorry to hear that you're still having troubles with this. Can you try and email the remittance again if this doesn't work can you please retrieve the Chrome Console errors so I can investigate this:
To open the console can be opened using one of these methods
- Select the Chrome menu (3 vertical dots) and choose More Tools >> Developer Tools
- Right click on the Chrome window and choose Inspect
- Using the shortcut keys Ctrl + Shift + I(nspect)
Once you've opened the console:
- Choose the Console tab to view the logs being produced.
- Right click and choose Clear Console
- Please repeat the action that causes the error in your file. Any errors within the logs will be recorded in red error text.
- You can save the log as a .TXT file and attach it to this thread or please attach a screenshot
- Shelipops2 years agoUser
This happened to me aswell.
can you please help?