Forum Discussion
Jackie74
User
Hi, are you able to please tell me if this has been resvolved as the problem is still accuring for me.
Thanks
Jackie
Shelipops
2 years agoUser
Hi Jackie,
Yes, if you are new to the program and have completed the integration then you must go in to every supplier and re-save their information. I do this at the time of sending the remits for convenience. You will only have to do this once then every time you want to send them a remit it will be fine.
If you cannot remember who you re-saved just select one suppler remit to send at a time and if it fails then go into that supplier, re-save the info and refresh your screen and try to resend.
There must be something wrong with the integration for this to keep happening so hopefully MYOB fix it asap. Hope this helps!