Hi Team.
I have an issue with the "analyse sales (item)" report figure.
The figure in the report is not match with the actual sales figure.
I have attached 2 screenshots below, analyse sales report and sales item detail report.
In analyse sales report, the sales quantity is incorrect which i assume cause the sales figure is incorrect as well.
Could anyone help me with this?
Thank you.
Hi,
Is anyone can help please?
Hi SWI-Accounts
Apologies for the delay in response.
If you run both the reports future dated, i.e, till 1/03/2099, are the figures still the same?
Hi Komal_S , a client has recently come to me with the exact same issue with their cloud file. I get the same result. I cleared my cache, and I thought the reports were correct (I didn't print any as proof, sadly). But now a few days later my reports are incorrect again, and clearing the cache makes no difference.
Hi Mike_James
Please send me screenshots of both the reports and the client's product serial number by Private message, and I'll raise it with the teams.
