Forum Discussion

vmurphy's avatar
vmurphy
Member
2 years ago

Backorders

I have a customer order in the system, when I convert to an invoicee, some items that arent in stock (shown as zero) are still appearing on the invoice and are not going to backorder. Any suggesting...
vmurphy's avatar
vmurphy
Member
2 years ago

Hi this still didnt fix the problem. It is saying zero stock (which is correct) however it is still showing on the invoice??

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi vmurphy,


Thank you for getting in touch, and I apologize for the delayed response. Are you still experiencing this issue? If so, I would suggest clearing the AccountRight Cache as a potential solution to resolve these problems: Clearing the AccountRight Cache. 

Feel free to post again, we're happy to help.
Regards,
Earl

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