Forum Discussion

NadineW's avatar
NadineW
Contributing User
3 years ago

Removing Backorder list from invoice?

Is it possible to remove the backorder list from an invoice?

  • Hi NadineW and aleishagillies 

     

    Thanks for your post. When an item is not available in stock and a customer does wish to purchase that via an invoice, those additional quantities will be placed on backorder. This backorder value will be shown on the printed/produced invoice in its own section i.e. the backorder section.   For example:

     

     

    That backorder value is not able to remove from the invoice. However, when you record an invoice and items are going to be placed in backorder i.e. say they customer orders 10 but you only have 7 in stock you could enter 7 on the Invoice and then manually create an order for that customer for the additional they ordered (i.e. 3). As the system is not generating that order through its back ordering system those values will not appear on the invoice.