Forum Discussion

wkswhc's avatar
wkswhc
Experienced User
3 years ago

Bank files and Excel reports - Creating documents

I have today been getting the attached report error when trying to create an EFT Bank File and extract any report in Excel

SOMETHING'S gone wrong and Account Right needs to close. When I click on the "view erro details" nothing happens

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi wkswhc, 

     

    Thanks for your post and sorry to see that no one has replied to you yet. If you're still experiencing this can you please click on view error details that is available on the bottom left hand side of the error message and save this file as a .TXT file and attach to this thread so I can investigate. 

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi wkswhc, 

     

    Thanks for your post and sorry to see that no one has replied to you yet. If you're still experiencing this can you please click on view error details that is available on the bottom left hand side of the error message and save this file as a .TXT file and attach to this thread so I can investigate. 

    • wkswhc's avatar
      wkswhc
      Experienced User
      3 years ago

      Melisa

       

      It appears to have resolved itself.

       

      Thank you

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