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Is there a moderator that can assist here please?
Hi Gus2reddog
While MYOB does moderate this Forum at times we may leave posts up to the Community to get a response, however, we do endeavour to offer assistance where we can.
Just looking at your reconciliation situation, it looks like a linked accounts error. If you go to Setup>>Linked Accounts>>Sale Accounts -- what is the Asset Account for Tracking Receivables? Is that the bank account by chance? - If so, the recommendation would be to set that to be a different account such as a Trade Debtors account. You would likely then need to delete all the sales transactions (including payments) and redo otherwise you are going to have issues going forward with reconciliations.
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