Forum Discussion

Sally11's avatar
Sally11
3 years ago

BPAY surcharge

Hi MYOB Team,   As raised by many other users in the "MYOB Community", and still not rectified can we please have either:   - the ability to automatically pass on BPAY merchant surcharge fees to ...
Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi Sally11,

 

Thank you for your post. 

 

Apologies for the delayed response. Currently, we are unable to pass surcharges for BPAY as a payment method in online invoice payments. While you can disable Online invoice payments, the option to make BPAY the sole payment method is not currently available. Your concerns, along with those of other users regarding BPAY surcharges and payment options, have been brought to our team for review. We are continuously striving to enhance our services based on feedback from valued users like you. Thank you for your patience and understanding as we address this issue.

 

Please feel free to reach out if there's anything else we can assist you with.

 

Cheers,

Princess

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