Thanks Mike_MYOB
I have sent complaints an email as requested.
Please note, I do not use a 3rd part app, I am using an excel spreadsheet to import sales. As Mike_James mentioned, if this is a known issue why is MYOB fighting me and wasting hours of my time to get it resolved?
I also note that I did a test import from an excel spreadsheet (the same one I used in Feb) this morning and miraculously it does now not include the BPay option. Interestingly this has only happened since the latest update was released.
It would be nice if MYOB could just admit their programming error and refund the fees that were charged in error.
I have been a MYOB customer for 28 years, surely I have paid enough over the years for MYOB to fix their mistake promptly and give credit where credit is due.
