Hi AlanT,
Thanks for the detailed information with the screenshots. I've tried to replicate this process and every time the error message shows up, I'll just hit on the "NO" button and it will allow us to record the transaction. I've also passed this issue to the relevant team for further investigation.
Feel free to post again, we're happy to help.
Cheers,
Earl
Hi Earl_HD
Thank you for your follow up.
Can I assume from your reply that MYOB has acknowledged that this is a bug and it needs to be recitfied?
Regards,
AlanT
Hi AlanT,
I apologize for any confusion. While I don't have the authority to confirm MYOB's official stance, your report has certainly raised awareness about the issue. We take such reports seriously, and our team will investigate this matter further to determine whether it's a bug and, if so, work on rectifying it. Your input is invaluable in helping us improve our software. We appreciate your patience and understanding as we work towards a solution.
Feel free to post again, we're happy to help.
Regards,
Earl
