Forum Discussion

AlanT's avatar
AlanT
Ultimate Partner
2 years ago

BUG: Window does not close after entering a payment from customer

Hi MYOB,   Product AccountRight V 2023.6.0   I am in the Bank Register window manually posting entries and when I post a payment from a customer and then open the Split window, allocate the payme...
AlanT's avatar
AlanT
Ultimate Partner
2 years ago

Hi Earl_HD 

 

Thank you for your follow up.

 

Can I assume from your reply that MYOB has acknowledged that this is a bug and it needs to be recitfied?

 

Regards,

 

AlanT

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi AlanT,

I apologize for any confusion. While I don't have the authority to confirm MYOB's official stance, your report has certainly raised awareness about the issue. We take such reports seriously, and our team will investigate this matter further to determine whether it's a bug and, if so, work on rectifying it. Your input is invaluable in helping us improve our software. We appreciate your patience and understanding as we work towards a solution.

Feel free to post again, we're happy to help.
Regards,
Earl

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