Can no longer simply email invoices
I'm really confused on this push to online payments breaking simply emailing my customers their invoices as we have for countless year. It says "you no longer have access to share your invoices. ...
Forum Discussion
The inability to email invoices is a real pain and has added hours of printing invoices and scanning them so that we can continue to email them to our clients. This is inefficient and I don't understand why they are trying to force other means of payment on us. We only accept payment via EFT. I have also spent over 3hrs on hold trying to speak to a member of sales or support. Have called multiple numbers without success...
MYOB - please reinstate our ability to email invoices. There is absolutely no reason to restrict this function due to "security" issues when we have had not issues at all for 10+ years now.
I am with you and think this is more than annoying but
Click on send to and then on disk- save in a folder on your pc then email from their to the customer.
No need to print and scan
The waiting time for myob is crazy
That fixed one issue for me - when printing directly to PDF, the formatting was off and all the text box outlines were visible. Sending it to disk and saving it resolves that problem. Thanks!
Yes I already send to>save to disk, I don't print and then scan it back in. But even saving the pdf and then MANUALLY emailing the pdf is a new job that has not existed in my many years of using MYOB.
I think you need to reply your solution to the person who commented that they print them and scan them. That's not my issue - my issue is that I can't email directly in the program and the only solution to that is MYOB reinstating the feature they removed.
edit: sorry I see you did reply to Andyk properly, just this commenting interface has a terrible layout. I just don't want this whole thread marked as "solved" due to Andyk's printing/scanning problem.
