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WPG1's avatar
WPG1
9 months ago

Cancel Subscription

I am simply trying to cancel my subscription for AcePayroll, cannot find email address or any contact details to be able to email in this request.  Phoned the 0800 number to be advised I need to crea...
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi WPG1,

Thank you so much for your post and welcome to the Community Forum!

To accomplish this, please log in to My Account at myaccount.myob.com. Alternatively, you can access it from within MYOB by selecting your business name and choosing "My Account." Follow these steps:

  1. Click on "Manage my product."
  2. If necessary, select "Go to product" for the specific product you wish to cancel.
  3. Click on "Cancel subscription."
  4. Review the displayed information and follow the provided prompts.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Please do let me know how you go on this.
Regards,
Earl

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