Forum Discussion

cramptons's avatar
cramptons
Trusted Cover User
1 year ago

Cannot print or email invoices in Locked period

The ridiculous situation is that I cannot print or email invoices in the locked period, in this case only the 30th June. So trying to send out dozens of overdue invoices, it is totally impractical t...
Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi everyone,

 

Sorry about the trouble you're having with printing and emailing invoices. We've got our team on it, and they're hustling to get things fixed ASAP. We've also shared this issue in our Community Forum. Your patience and understanding while we iron this out are super appreciated.

 

Cheers,

MYOB

  • cramptons's avatar
    cramptons
    Trusted Cover User
    1 year ago

    It has been over a week... we actually pay a lot of money for this service!!!!  

    Not good enough.

    • gavin12345's avatar
      gavin12345
      Ultimate User
      1 year ago

      Hi  cramptons 

       

      See here for a website that explains what causes this and gives 2 workarounds and a fix.

       

      Regards

      Gavin

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