Forum Discussion
Hi GS81,
Thank you for your post. Please allow me to extend a warm welcome to the Community Forum. I hope you find plenty of information in this forum.
We appreciate you expressing your concern to us. Sorry to hear that you are having difficulty in running the report. To better assist you with this, could you please provide me the exact error message that you received when you try to run a report? You can send me the screenshot of the error message so we can investigate.
Kind Regards,
Cel
- 2 years ago
Hi Cel,
The report comes back with Failed to load. and i have taken a screenshot of the report message.
Thanks
- Celia_B2 years agoMYOB Staff
Hi GS81,
We hope this message finds you well. We want to check back with you regarding your concern. If you still need further assistance or if you have questions or concerns, please contact us again or feel free to create a new post. We are happy to help.
Kind regards,
Cel
- 2 years ago
It turned out to be an issue with some of the customer term details. We were able to identify which customers were causing the issue and able to get the report created. There is an issue with the reconciliation have a discrepancy which i am thinking there are some other issues in the background.
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