Forum Discussion

GS81's avatar
GS81
Member
2 years ago

Can't access Receivable reconciliation with tax report

We are trying to run the receivable reconciliation with tax report and it doesn't load. We have tried different browsers. We have refreshed the browser as the error states to do. Is anyone else havin...
GS81's avatar
GS81
Member
2 years ago

It turned out to be an issue with some of the customer term details. We were able to identify which customers were causing the issue and able to get the report created. There is an issue with the reconciliation have a discrepancy which i am thinking there are some other issues in the background.

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi GS81,

 

We are glad to know that you have identified the issue. Regarding your concern about Reconciliation, could you please provide me with more details so we can investigate? 

 

I hope to hear from you soon. 

 

Thanks, 

Cel

 

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