Forum Discussion

mayfield's avatar
mayfield
Experienced User
3 years ago

can't apply a credit to a sales invoice

Hi,   I have a NZ invoice that has a credit still sitting on it, however when I try to apply that credit I can't as it doesn't exist? Have attached screen shots  :)   Regards, Fiona
mayfield's avatar
mayfield
Experienced User
3 years ago

Hi,

 

No, I don't believe I do  (as I don't even know what categories are!) 

I have never had problems with AU$ situations like this, only this NZ$ one?

Mike_James's avatar
Mike_James
Ultimate Cover User
3 years ago

OK, if you open the invoice and select history, then is the credit visible? If so, open the credit and post a screenshot of both credit and invoice here.

  • mayfield's avatar
    mayfield
    Experienced User
    3 years ago
    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      3 years ago

      What I would like to see, if I can, is a screenshot of the actual invoice and credit screens, not the printed forms.

    • mayfield's avatar
      mayfield
      Experienced User
      3 years ago
      • mayfield's avatar
        mayfield
        Experienced User
        3 years ago

        this is the invoice screen, I can't show you the credit screen, because it doesn't show up anywhere

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.