can't apply a credit to a sales invoice
Hi, I have a NZ invoice that has a credit still sitting on it, however when I try to apply that credit I can't as it doesn't exist? Have attached screen shots :) Regards, Fiona
Forum Discussion
Hi, sorry I meant the payment transaction and invoice. In both, can you open each transaction, so that you can see the actual screens that you recorded them on, and take a screenshot of both.
Use Snip to take the screenshot, in Windows search for snip by opening the Start menu and type Snip.
it won't let me send it again, but that is the screen i get when i click into the "applied to date" "history" button
Thank you, so from the history screen, can you click the blue arrow on the first 3 lines, and take a snip of those 3 screens (the data entry screens) and post those?
I suspect the issue is around the FX and exchange rates.
