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IdaS1's avatar
IdaS1
Trusted User
1 year ago

Closed sales still appearing outstanding

Good morning   The below list of invoices have all been paid by the customer however, they are still showing outstanding on the sales register, can you please advise how we can close it off the sal...
IdaS1's avatar
IdaS1
Trusted User
1 year ago

Hi Doreen

 

Thank you so much for sorting out and closing off the outstanding invoices. 

 

Are you able to apply a fix to the 1c owing (from my other post), these are still showing as outstanding on our ageing reports but the sales invoices shows zero balance. 

 

Thank you

Ida 

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi Ida,

 

Sure, no worries. I'll be more than happy to assist you with your other concern regarding 1c owing invoices and showing as outstanding in ageing report. To further assist you with this, kindly send me a private message with the following details:

 

  • Serial number
  • Company File ID (Help > About MYOB AccountRight)

I am looking forward to your response.

 

Best regards,

Doreen

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