Hi, I have had the same issue in another post which was resolved, a couple more invoices have now popped up with the same problem, can you please help? $0 outstanding but still showing in open invoices??
Hi Princess
Thanks for getting back to me, this has since been resolved by MYOB.
Hi IdaS1
Thanks for reaching out about the issue with closed sales still showing as outstanding. It's odd behavior indeed! A quick fix to try first is clearing your AccountRight cache to see if that resolves the issue. If the problem persists after clearing the cache, please send us a private message with your account details and specific examples of the invoices affected. This will allow us to investigate further and work towards a solution for you.
I look forward to helping you get this sorted!
Cheers,
Princess
Hi Princess
Thanks for getting back to me, this has since been resolved by MYOB.
