Forum Discussion
Komal_S
4 years agoMYOB Staff
Hi LF2017
This generally happens if the same item is used more than once on order as shown :
Another reason could be if an item is discounted by 100% on an order and that order is then converted to an invoice. In order to resolve it, if you have selected to discount an item by 100%, you would want to remove that discount, convert the order to an invoice and then re-add that discount once the transaction has been saved as an invoice/bill.
If it still doesn't help, combine the order to have both items on 1 line.
Let us know how you go on.
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