Forum Discussion

silberyroofing's avatar
silberyroofing
User
2 months ago

constant error

Account Right Crashing on multiple desktops and user logins,

when entering a sale invoice. (item)

when using quotes or orders, and changing to Invoice myob crashes.

Desktop

1 Reply

Sort By
  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi silberyroofing,

     

    Thanks for sharing the error log and details about the issue you're having with creating sales. No worries! I'm here to help. This error usually happens when AccountRight can't complete a task, often due to a temporary glitch. For more info, check out this Help article: Something's gone wrong error: System.NullReferenceException. You can also try turning off the automatic email setting before recording invoices. Just go to Setup >> Preferences >> Sales and uncheck Automatically Email Sales When They Are Recorded. Hope this helps!

     

    Feel free to reach out anytime you need further assistance.

     

    Cheers,

    Princess