Converting Received Items to a bill
Hi Could someone please help me with trying to convert a received item order to a bill. We have tried many times but are receiving a "time out" message. We originally tried to convert it from an ...
Forum Discussion
Hi LilyUltimate,
When you're turning an order into a bill or invoice, sometimes those sneaky items with an on-hand quantity between 0 and 1 can cause a bit of a hiccup, making the system go "not responding" or even timeout. But don't worry, we've got a workaround for that! You can record an Adjust Inventory transaction to boost those quantities above 1. Once this adjustment is recorded, your order should convert smoothly without any errors.
But since I know how urgent this is for you, I've already run a script on your file to zap that error away. Please log out and log back in, and you should be all set!
Cheers,
Princess
Hi Princess
Thank you for your reply.
Just want to confirm if all users need to log out before I try to convert the order to bill or just me?
I have just tried to do the conversion but error message still appearing.
thanks
Lily
