customer payment 3 times
This was a previous question: I have had the same customer pay the same invoice 3 times. The first payment was matched to the initial invoice. The 2nd invoice was also matched using the "Closed invo...
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Hi Learoy,
I've had similar issues the way i resolved this was to increase the original invoice on a second line item by 1c ($0.01) allocate the payment through bank feeds to create the credit, then edit the invoice to remove the additional 1c so full credit amount applied to that invoice.
Hope this helps resolve your issue.
Marie :)
Hi Marie,
Thank you for your suggestion. I will give it a try.
