Forum Discussion

Jocke's avatar
Jocke
4 years ago

Customising the credit card surcharge from 1.8% to 1.5%

We have been charging 1.5% surcharge on credit card transactions, with MYOB ability to pass the credit card surcharge onto the customer is there a spot where I can change the amount of the surcharge ...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi Jocke, 

     

    Thank you for your post. The online payments surcharge amount is automatically defaulted to be 1.8%, this cannot be changed. I've passed this on as feedback to the team for future consideration in product enhancement.

     

    Please do let us know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi Jocke, 

 

Thank you for your post. The online payments surcharge amount is automatically defaulted to be 1.8%, this cannot be changed. I've passed this on as feedback to the team for future consideration in product enhancement.

 

Please do let us know if you have any further questions. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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