Date on receipt displaying in American Format

Hi Jillus6,

Thanks for spotting that. It’s always nice to know someone's paying close attention to the little details! And don’t worry, you’re not stuck with the mm/dd/yyyy format. You can absolutely switch it to dd/mm/yyyy. I’ve got you covered. Here’s the link that walks you through the steps to fix it: Change the date and currency format.

Regards,

Sai

Hi Isaiah_C

Thank you for your reply about changing the windows settings to change the date, but unfortunately that is already correctly selected for the English date format.  All our other reports/invoices and orders have the correct format, it is only the receipt document that is incorrect.

Jillus6

Isaiah_C​ , incorrect format of invoice date for receipts in online files has been an unresolved issue for several years,despite being raised many times by users. What more can we do to promote a fix? 

Hi Jillus6 and Mike_James,

Cheers for double-checking the Windows settings. It’s good to know they’re already set to the English date format. As for the receipt date format still being a bit off, here’s another workaround worth doing. You can back up your online file, then restore it locally on your computer. Once the file is restored and opened locally, any receipts you print should use the correct date format.

Cheers,

Doreen

Doreen_P​ , that's not a practical suggestion at all, and only makes me worry that MYOB has no intention of ever fixing this issue. Either that or it's not technically feasible. Could you confirm which of these is correct?

I've been with my current company for over 7 years, this isssue has been known about the whole time and MYOB has done NOTHING to fix it.  Absolutely ridiculous, we are in Australia, use the date format that is the convention for this country. 

Just had a customer ring up in a panic over a receipt saying there were charges from March and July, he thought he was paying twice, junior colleague also in a panic. I had to stop and investigate. But no, it's just the date on the receipt is showing 12/3 and 12/7 instead of 3/12 and 7/12.  This has wasted half an hour of everyone's time and phonecalls, and now I'm here having a rant AGAIN about this issue. 

Instead of giving us employee benefits and things that we never asked for, fix the basic functionality of the software.  It's 2026, we should be able to email receipts from the software, and we should be able to have dates displaying in the correct format. Get your basics right, then work on the fruit. 

If you wonder why you have lost market share to Xero, look no further.

Hi SDuddy​ , all you can do is add a message on the receipt form that the invoice date is formatted as mm/dd/yy. Or put "(mm/dd/yy)" in the column heading.

Hi Mike_James​ or maybe MYOB could fix the issue so that the date in the document produced by the accounting software confirms to the conventional format in the country that we are in?  That seems fairly basic functionality in 2026.  As does the ability to email receipts....