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Katz-Kora88's avatar
Katz-Kora88
User
4 months ago

Delete VISA card details

Hi,

 

Please help me find a way to remove my details from MYOB. The product Account Right and I'm not working in the company anymore but my visa details are still there and still used for payment. Please help me remove it. 

1 Reply

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    4 months ago

    Hi Katz-Kora88, 

     

    Thank you for posting your concern. Your post suggests that you're looking to change the payment details or cancel the subscription of an account. If the account is under a different individual or company, it's best to contact them directly for any changes.

     

    If the account is yours and you wish to cancel it, especially if it's no longer in use, it's important to do so to avoid recurring subscription fees.

     

    For assistance with your account, please contact our support team. Alternatively, you can also seek help from our virtual assistant, MOCA, on our website or request support through your account at myob.com.

     

    Feel free to reach out if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve