Forum Discussion

Cate64's avatar
Cate64
Contributing User
1 year ago

Deleting payments applied to Sales Invoice

I use AccountRight Plus v19.5.  I created a sales order and applied a deposit to it. When I converted it to a sales invoice I then applied the balance owing. The dates are wrong and I need to change ...
Cate64's avatar
Cate64
Contributing User
1 year ago

I have checked out the threads.

My transaction arrow is not greyed out but I cannot delete the payment.

I followed the instructions to reverse the payment but reversal does not appear under my edit tab.

If I could only change the date, then I would be okay.

 

Any other ideas? TIA

Cate64's avatar
Cate64
Contributing User
1 year ago

I just tried to reverse the deposit but ended up with the erroe message "You may not reverse a deposit transaction for a recorded sale"

 

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