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JANELLE's avatar
JANELLE
Experienced Cover User
11 months ago

DIFFICULTY CHANGING ORDER TO AN INVOICE

Yet again same problem. Myob not responding when I am trying to change an order to an invoice.

This is not the first time this has happened .

 

Can you please like you have done in the past run a "Combined Inventory Script" as this seems to fix the problem for a short time.

 

Company File ID: 1

 

Many thanks

Janelle

  • Hi Janelle,

     

    Thank you for your post. 

     

    We are sorry to hear that you are having an issue in changing your order to an invoice. I have run a script over your file. Can you please try to log out and log back into your account and do the process again on your invoice?

     

    You can reach out to us if you still need assistance or if you have other questions or concerns.  

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

  • HI Janelle,

     

    We hope this message finds you well. We just want to check back with you regarding your concern about your invoice. If you still need further assistance with this or if you have other questions or concerns, you can contact us again or create a new post. Rest assured that one of our Community Forum moderators will be happy to help. 

     

    Kind Regards, 

    Cel