Forum Discussion

PickfordJerry's avatar
PickfordJerry
Contributing User
3 years ago

Divide by zero error

Hi   I am trying to process this order to an invoice (screen shot attached). When I try to record the invoice I get an error saying the sytem needs to restart. I've clicked the link to find the err...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi PickfordJerry 

    Sorry to hear you had that experience with the phone based teams. Please send me your product serial number, company file name and screenshot of the error log by Private Message so we can investigate this.

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi PickfordJerry 

Sorry to hear you had that experience with the phone based teams. Please send me your product serial number, company file name and screenshot of the error log by Private Message so we can investigate this.

  • PickfordJerry's avatar
    PickfordJerry
    Contributing User
    3 years ago

    Hi Komal_S

     

    That has fixed the problem thank you.

     

    MYOB ran a script on our file & then the invoice could be recorded. 

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