Forum Discussion

TomToi's avatar
TomToi
Member
3 years ago

Duplicate customer cards

Hi there,   Since the latest update we have noticed our customer cards are getting duplicated. This happens at random. We had one client card that duplicated 15 times!   Can somebody please revie...
TomToi's avatar
TomToi
Member
3 years ago

Hi Sam,

 

We use sevicem8 as an add on. However there's no import of information. Only exporting allowed.

 

Are you able to access our file and have a look?

 

Thanks,

Tom

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi TomToi,

 

Apologies for the delay in getting back to you. 

 

We're unable to access your file via this channel, however, it can be possible for phone agents to view your file remotely if you are speaking with them on the phone. 

 

If the issue is still occurring, could you please confirm the product version you are using? (Help>About MYOB AccountRight>Build)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.