Forum Discussion

pace's avatar
pace
Cover User
3 years ago

Duplicate sales invoice numbers

I have a couple of random invoice numbers being duplicated and it is not showing the warning sign, even though i have set this up in the preferences, any ideas on how to fix this? Thanks
  • Komal_S's avatar
    Komal_S
    3 years ago

    Thanks pace 


    Can you please select "Warn for duplicate Invoice and Customer PO nmbers on recorded sales" and check if you're then displayed with the warning messages ?

Komal_S's avatar
Komal_S
MYOB Staff

Hi pace 


Is the warning not showing in the browser version or the desktop version? 

pace's avatar
pace
Cover User
3 years ago

Hi

 

Not using the browser, so assume its desktop although the file in the cloud

 

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi pace 

    In that case, can you please send me a screenshot of the Setup>>Preferences>>Sales screen? 

    • pace's avatar
      pace
      Cover User
      3 years ago
      • Komal_S's avatar
        Komal_S
        MYOB Staff
        3 years ago

        Thanks pace 


        Can you please select "Warn for duplicate Invoice and Customer PO nmbers on recorded sales" and check if you're then displayed with the warning messages ?

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