Forum Discussion

DanRed's avatar
DanRed
Cover User
8 months ago

Email Bonce - Diagnostic-Code: rejected

Hi Team MYOB   We have a few customers not getting emails to our accounts team Can you verify that the email address is not on a BlackList.  Not wanting to put this in the public forum, so if you...
Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago

Hey DanRed,

 

Thanks for giving us the rundown and letting us know about that one email address being a bit of a mystery. We want to help you chase this up, and the best way to check if that email’s had a run-in with our blacklist is to send us a message on Live Chat via our virtual assistant, MOCA. That’ll keep things private and lets our crew dig in on the spot with you.

 

Cheers,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content